Privacy Policy

1. Introduction

Welcome to the Privacy Policy of KLJ TRIBE PROPERTIES, LLC, operating under the developer name KLJ Tribe. We are located at 70 N 100 E, Lehi - 84043-1848, United States (US). This Privacy Policy describes our policies and procedures regarding the collection, use, processing, and disclosure of personal information when you visit our website located at https://www.kljtribe.hair or engage with our computer systems design and integrated technology services.

KLJ Tribe operates in the Computer Systems Design and Related Services industry within the broader Professional, Scientific, and Technical Services sector. We are committed to protecting the privacy and security of every individual who interacts with our digital platforms and services. We encourage you to read this Privacy Policy carefully to understand our practices and your rights.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

This policy applies to all information collected through our website, email communications, telephone interactions, and any other digital or offline channels through which you may interact with KLJ Tribe. It also applies to information collected about our clients and potential clients in the course of providing our professional services.

2. Information We Collect

In the course of operating our business and providing our computer systems design and integrated technology services, we may collect several categories of information from and about you. The types of information we collect depend on the nature of your interaction with us.

Personal Identification Information: This includes your full name, email address, postal address, telephone number, job title, company name, and any other identifiers that you voluntarily provide to us through contact forms, email correspondence, consultation requests, or service agreements.

Technical and Usage Information: When you visit our website, we automatically collect certain technical data including your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages visited, time and date of your visit, time spent on each page, and other diagnostic and analytical data.

Communication Data: When you contact us via email, telephone, or our online contact form, we collect the content of your communication along with any attachments you choose to share. This includes support requests, project inquiries, feedback submissions, and any other form of correspondence with our team.

Professional and Business Information: For our clients and business partners, we may collect information related to your organization, including its name, size, industry, technology infrastructure details, project requirements, and other business-related data necessary for the delivery of our services.

Financial and Transaction Information: If you engage our services, we may collect billing information, payment details, and transaction records. All payment processing is handled through secure, industry-standard payment processors, and we do not store complete credit card numbers or banking credentials on our own systems.

3. How We Collect Information

We collect information through a variety of methods, each designed to be transparent and aligned with the purpose of our interaction with you. The primary methods of collection are outlined below.

Direct Collection from You: The majority of personal information we hold is provided directly by you. This occurs when you fill out and submit our online contact form, send us an email, call our office, register for a consultation, enter into a service agreement, subscribe to communications, or otherwise voluntarily share your information with our representatives.

Automated Collection Technologies: As you navigate through and interact with our website, we may use automatic data collection technologies including cookies, server logs, web beacons, and similar tracking mechanisms to collect technical and usage information. These technologies help us understand how visitors use our site, improve functionality, and provide a better user experience.

Third Party Sources: In some cases, we may receive information about you from third party sources. This may include publicly available business databases, professional networking platforms, technology partners, analytics providers, and other commercial sources. We will only use such information in a manner consistent with this Privacy Policy.

Service Delivery Context: While providing our computer systems design and integration services, we may gain access to information contained within your technology environment. This access is strictly governed by the terms of our service agreements and is limited to what is necessary to perform our contracted obligations.

4. How We Use Your Information

KLJ Tribe uses the information we collect for a range of legitimate business purposes, all of which are designed to support our operations, improve our services, and fulfill our obligations to you. We do not use your personal information for purposes incompatible with those described in this policy.

Service Delivery and Fulfillment: We use your information to provide, maintain, and improve our computer systems design and integrated technology services. This includes responding to inquiries, preparing proposals, executing service agreements, delivering consulting engagements, and providing technical support.

Communication and Customer Support: Your contact information enables us to communicate with you about your projects, respond to your questions, send service-related notifications, provide status updates, and address any concerns or issues you may raise.

Business Operations: We process information for internal business purposes such as billing and invoicing, accounting, auditing, compliance with legal obligations, enforcement of our terms and agreements, and protection of our legal rights and interests.

Website Improvement and Analytics: Technical and usage data helps us analyze website traffic patterns, monitor the performance of our digital platforms, identify areas for improvement, and optimize the user experience for all visitors.

Marketing and Business Development: With your consent where required by law, we may use your contact information to send you information about our services, industry insights, event invitations, and other communications that may be relevant to your professional interests. You may opt out of marketing communications at any time.

Legal and Regulatory Compliance: We may process your information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect the safety, rights, and property of KLJ Tribe, our clients, and the public.

5. Legal Basis for Processing

Our processing of personal information is grounded on one or more recognized legal bases, depending on the nature of the data, the jurisdiction in which you reside, and the specific purpose for which we are processing the information.

Contractual Necessity: When you enter into an agreement with us for services, the processing of your information is necessary for the performance of that contract. This includes activities such as scoping projects, delivering services, processing payments, and fulfilling our contractual obligations.

Legitimate Interests: We may process your information based on our legitimate business interests, provided that those interests are not overridden by your data protection rights. Legitimate interests include improving our services, securing our systems, conducting business analytics, preventing fraud, and engaging in marketing activities directed at business professionals.

Consent: Where required by applicable law, we will obtain your explicit consent before processing your personal information for specific purposes, such as sending direct marketing communications or placing non-essential cookies on your device. You have the right to withdraw your consent at any time.

Legal Obligation: We may process your information to comply with applicable laws and regulations, respond to lawful requests from public and government authorities, and meet national security or law enforcement requirements.

6. Data Retention and Storage

KLJ Tribe retains personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our retention periods are determined based on the nature of the data, the purposes of processing, and our legal and regulatory obligations.

Client Records: Information related to client engagements, including project documentation, correspondence, and billing records, is retained for the duration of the client relationship and for a period of seven years following its conclusion, consistent with applicable statutes of limitations and regulatory requirements.

Inquiry and Prospect Data: Information submitted through our website contact forms or through general business inquiries is retained for a period of up to two years following the last interaction, unless a longer period is required by law or a client relationship is established.

Technical and Usage Data: Automatically collected website analytics data is retained in anonymized or aggregated form for up to twenty-six months, after which it is either deleted or further anonymized for long-term trend analysis.

When the applicable retention period expires, we will securely delete or anonymize your personal information so that it can no longer be associated with you. In some cases, we may retain certain information in an anonymized or aggregated format for research, statistical, or analytical purposes.

7. Data Sharing and Disclosure

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their direct marketing purposes. We may share your information in the limited circumstances described below.

Service Providers and Business Partners: We may engage trusted third party companies and individuals to perform functions on our behalf, such as hosting our website, processing payments, providing analytics, delivering email communications, and supporting our IT infrastructure. These service providers have access to your information only as necessary to perform their functions and are contractually bound to maintain its confidentiality and security.

Legal and Regulatory Disclosures: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a government request.

Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy involving KLJ TRIBE PROPERTIES, LLC, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

With Your Consent: We may share your information with third parties when we have obtained your explicit consent to do so for a specific purpose.

8. Third Party Services and Integrations

Our website and services may include links to third party websites, plugins, and applications that are not owned or controlled by KLJ Tribe. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy practices.

When you leave our website or engage with a third party service integrated into our platform, we encourage you to read the privacy policy of every website you visit and every service you use. Our inclusion of a link or integration does not imply endorsement of the third party or their privacy practices.

We may use third party analytics services such as Google Analytics to help us understand how visitors interact with our website. These services may use cookies and similar technologies to collect information about your browsing activity and report website trends to us without identifying individual visitors.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. A cookie is a small text file that is placed on your device when you visit a website. Cookies can be session-based or persistent based on how long they remain on your device.

Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure page visits, traffic sources, and user behavior patterns so that we can improve the performance and content of our site.

Managing Cookies: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies, to accept only certain types of cookies, or to indicate when a cookie is being sent. Please consult the help documentation for your specific browser to learn how to manage your cookie preferences.

Additional information about managing cookies can be found at websites such as www.allaboutcookies.org. Please note that disabling certain cookies may affect the functionality and features available on our website.

10. Your Privacy Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you. KLJ Tribe respects and facilitates the exercise of these rights to the fullest extent required by applicable law.

Right to Access: You have the right to request confirmation of whether we process your personal information and, if so, to obtain a copy of that information along with details about how and why we process it.

Right to Rectification: If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.

Right to Erasure: In certain circumstances, you have the right to request that we delete your personal information. This right is not absolute and may be limited by our legal obligations or legitimate business interests.

Right to Restrict Processing: You may request that we limit the processing of your personal information under certain conditions, such as when you contest the accuracy of the data or object to our processing.

Right to Data Portability: Where applicable, you have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object: You have the right to object to processing of your personal information based on our legitimate interests, including for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.

To exercise any of these rights, please contact us using the details provided in the Contact Information section of this policy. We will respond to your request within the timeframes required by applicable law and may ask you to verify your identity before processing your request.

11. Privacy for Children

Our website and services are not directed to, and we do not knowingly collect personal information from, children under the age of thirteen (13). As a provider of professional computer systems design and integrated technology services to businesses and organizations, our services are designed for and marketed to adult professionals.

If we become aware that we have inadvertently collected personal information from a child under the age of thirteen without verified parental consent, we will take immediate steps to delete that information from our records. If you believe that a child under thirteen may have provided us with personal information, please contact us immediately using the information in the Contact Information section, and we will promptly investigate and address the matter.

For individuals between the ages of thirteen and eighteen, we recommend that a parent or legal guardian review this Privacy Policy and supervise the use of our website. We do not target our marketing or services to minors.

12. Data Security Measures

KLJ Tribe implements and maintains a comprehensive set of administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We take data security seriously and continuously evaluate and enhance our protective measures.

Administrative Safeguards: We maintain internal policies and procedures governing the handling of personal information. Our personnel receive training on data protection principles and security best practices. Access to personal information is restricted to those employees, contractors, and service providers who have a legitimate business need.

Technical Safeguards: We employ industry-standard encryption technologies for data in transit and at rest, including Transport Layer Security (TLS) for all web-based communications. Our systems are protected by firewalls, intrusion detection systems, anti-malware software, and regular vulnerability assessments.

Physical Safeguards: Our physical facilities and infrastructure are protected by access controls, surveillance systems, and environmental safeguards. We work with reputable data center providers that maintain rigorous physical security standards.

However, no method of electronic transmission or storage is one hundred percent secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security against all potential threats. In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by applicable law.

13. International Data Transfers

KLJ Tribe is based in the United States, and your information may be transferred to, stored, and processed in the United States or other countries where our service providers maintain facilities. The data protection laws in these jurisdictions may differ from those in your country of residence.

When we transfer personal information across international borders, we take appropriate steps to ensure that your data receives an adequate level of protection in accordance with this Privacy Policy and applicable data protection laws. These steps may include implementing Standard Contractual Clauses approved by relevant regulatory authorities, verifying that the recipient country has been deemed to provide an adequate level of data protection, or relying on other approved transfer mechanisms.

By using our website and providing your information, you acknowledge and consent to the transfer, storage, and processing of your data in the United States and any other countries where we or our service providers operate, subject to the safeguards described in this policy.

14. Your California Privacy Rights

If you are a resident of the State of California, the California Consumer Privacy Act (CCPA) and other California laws provide you with specific rights regarding your personal information. This section describes those rights and explains how California residents can exercise them.

Right to Know: You have the right to request that we disclose what categories and specific pieces of personal information we have collected about you, the categories of sources from which that information was collected, the business or commercial purpose for collecting or selling the information, and the categories of third parties with whom we have shared the information.

Right to Delete: Subject to certain exceptions, you have the right to request that we delete any personal information we have collected from you. We will comply with such requests unless the information is necessary to complete a transaction, detect security incidents, exercise free speech rights, comply with legal obligations, or fulfill other purposes permitted by the CCPA.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This means we will not deny you goods or services, charge you different prices, provide a different level or quality of services, or suggest that you may receive a different price or quality level for exercising your rights.

Shine the Light Law: Under California Civil Code Section 1798.83, California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. As stated in this policy, we do not disclose personal information to third parties for their direct marketing purposes.

To exercise your California privacy rights, please contact us using the details provided in the Contact Information section below. We will verify your identity before processing your request, which may require you to provide additional information.

15. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and related data protection laws provide you with certain rights regarding the processing of your personal data. KLJ Tribe is committed to respecting and facilitating these rights.

In addition to the rights described in Section 10 of this policy, EEA, UK, and Swiss residents have the following specific protections: the right to lodge a complaint with a supervisory authority in your country of residence if you believe that our processing of your personal data violates applicable law, and the right to be informed about the safeguards we apply when transferring your data internationally.

Our legal basis for processing personal data of EEA, UK, and Swiss residents is described in Section 5 of this policy. When we act as a data controller, we determine the purposes and means of processing your personal data. When providing services to our business clients, we may also act as a data processor, processing data on behalf of and under the instructions of our clients.

If you have questions about our GDPR compliance or wish to exercise your rights, please contact us using the information provided in the Contact Information section. We will respond within the timeframes required by the GDPR, which is generally within one month of receiving your request.

16. Do Not Track Signals

Do Not Track (DNT) is a privacy preference that users can set in certain web browsers to signal to websites and online services that they do not want their online activities to be tracked over time and across different websites. The DNT signal is sent via an HTTP header transmitted by the browser.

Currently, there is no universally accepted standard for how websites should respond to Do Not Track signals. Consequently, our website does not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted in the future that we must follow, we will update this policy to reflect our compliance practices.

In the meantime, you may exercise control over tracking through other means as described in Section 9 of this policy regarding cookies and tracking technologies, including adjusting your browser settings to limit or block certain types of tracking.

17. Changes to This Privacy Policy

We reserve the right to update, modify, or replace any part of this Privacy Policy at any time as our business evolves and as legal and regulatory requirements change. When we make material changes, we will update the Last Updated date at the top of this page and, where appropriate, provide additional notice through our website or via direct communication.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any modifications to this policy will constitute your acknowledgment of the changes and your agreement to abide by the updated terms.

If we make changes that materially alter the way we use or share personal information previously collected from you, we will make reasonable efforts to notify you and, where required by law, obtain your consent before applying the new practices to your existing information.

18. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us using the information below. We will make every effort to address your inquiry promptly and thoroughly.

Postal Address:
KLJ TRIBE PROPERTIES, LLC
70 N 100 E
Lehi - 84043-1848
United States (US)

Email: hello@kljtribe.hair

Phone: +1 (509) 661-2034

Website: https://www.kljtribe.hair

We aim to acknowledge all privacy-related inquiries within five business days and to provide a substantive response within thirty calendar days. If your request is particularly complex or you have made multiple requests, this timeframe may be extended, and we will notify you of any such extension.